When you browse the website, we automatically collect non-personal information about you, such as the type of internet browser you use or the website from which you linked to our website.
You cannot be identified from this information, rather it will only be used to assist us in providing a more effective service on our website:
For example, enabling us to assess which parts of the website are most popular and make sure that our website meets the needs of many diverse visitors.
When you use our website, you may choose to contact us by sending an email using the ‘Contact Us’ page found in each section.
We will use your email address to respond to your query, and we will also keep a note of your query to help us improve our service.
Please be aware that we are not responsible for the privacy practices of sites that we link to, and inclusion of the link does not indicate particular endorsement of the site or organisation.
We encourage our users to be aware when they leave our website and to read the privacy statements of each and every web site that collects personally identifiable information from them.
Comments and forum posts are published at the discretion of the website’s moderators.
Comments and posts that are deemed off topic or libellous will be removed, and the visitor in question might be liable to a warning or a ban.
Reasonable steps have been taken to protect the website by the use of anti-virus software but we make no representation that the website will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the website or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy or reliability of the materials.
We will not be liable for any loss of content or material uploaded or transmitted through the website. We do not accept any liability for any losses or damages caused by or through accessing our website.
We will deal with any personal information that you provide to us when you use our website in accordance with the provisions of UK and EU data protection laws.
How we collect your information:
We collect the personal information (eg, name, address) you provide when you apply to us for any of our products and services and which is provided by you from time to time.
We will also collect information about you when you register to use the services provided on this website. London Cycling Campaign does not collect ‘Sensitive Data’ as defined by the General Data Protection Regulation (GDPR).
In order to carry out our charitable objectives, provide the services to which our supporters subscribe and fulfil our legal obligations we process data under the following legal grounds:
The information will be included within our membership database system and maintained within paper files where appropriate. The information will be used for a number of purposes which are outlined here:
Certain third party organisations collect data on our behalf as well as for their own use. We may receive your personal data from third party organisations for our own marketing purposes where you have consented for this information to be shared. These organisations will have their own data protection and privacy policies which you should be aware of before signing up.
We may also use other companies to provide services and process your personal data on our behalf, including delivering postal mail, making telephone calls to our supporters, sending emails, processing credit card and Direct Debit payments and analysing supporter trends to help us offer you communications that are more appropriate to you and your interests. We will only provide those companies with the information they need to deliver the specific service and we ensure that your data is treated with the same level of care as if we were handling it directly.
We may also disclose or use personal information if required to do so by law and may use external data for the purposes of fraud prevention, for example to comply with money laundering regulations, or otherwise to protect the rights, property or safety of individuals.
We are fully committed to protecting the privacy of our members and supporters. This is what you can expect from us when you choose to share your details with LCC.
You have certain rights under Data Protection Act in relation to the information we hold about you and these are outlined below:
If you have any questions, comments or suggestions, please let us know by contacting the Membership Team, London Cycling Campaign, Unit 201 Metropolitan Wharf Building, 70 Wapping Wall, London E1W 3SS.
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